**Refund Policy**

Thank you for shopping at Lavsmart.com. Your satisfaction is our priority. Please read our refund policy carefully to understand your rights and obligations regarding refunds and returns.

**1. Eligibility for Refunds**
– To qualify for a refund, items must be returned within [1 to 5 days] of the purchase date.
– Items must be unused, in the original packaging, and in the same condition that you received them.

**2. Non-Refundable Items**
– Certain items are non-refundable, including:
– Gift cards – Downloadable software products – Opened or used personal care items**3. How to Request a Refund**
– To initiate a refund, please contact our customer service team at [hello@lavsmart.com] with your order number and a brief description of the reason for the return.
– You will receive instructions on how to return your item.

**4. Return Shipping Costs**
– Customers are responsible for paying shipping costs for returns. Shipping costs are non-refundable.
– If your item is defective or an error was made by us, we will cover the return shipping costs.

**5. Refund Processing Time**
– Refunds will be processed within [X days] after we receive the returned item.
– The refund will be credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

**6. Exchanges**
– If you received a defective or incorrect item, you can exchange it for the same item. Contact us at [hello@lavsmart.com] for assistance.

**7. Changes to the Refund Policy**
– We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

**Contact Us**
For any questions about our refund policy, please contact us at:
Email: [hello@lavsmart.com]